Building trust | e-coaching track

Trust is obvious in the freedom with which people can express their thoughts, both in praise and in criticism, how they support each other and see no need to be self-protective. By being honest, open and consistent and by showing the willingness to trust the team, the leader lays a strong team foundation for the good, but especially bad times.

Trust is one of the essential ingredients to build a great relationship, winning team and culture of greatness. Without trust, you can’t have engaged relationships and without engaged relationships, you won’t be a successful leader, manager, salesperson, team member, principal, teacher, nurse, coach, etc.

Without trust, there's less innovation, collaboration, creative thinking, and productivity, and people spend their time protecting themselves and their interests – this is the time that should be spent helping the group attain its goals.

Trust is also essential for knowledge sharing. A study published in the Journal of Knowledge Management found that trust was a key element in a team's knowledge acquisition. Put simply, if your team members trust one another, they're far more likely to share knowledge and to communicate openly.

Learn about the components for trust and the leadership traits you can develop to build trust as a leader.

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