Active Leadership for IT Professionals [GALECIT100]

OVERVIEW

Within organisations, collaboration more frequently occurs between multidisciplinary teams. Employees are no longer interested in traditional career paths and communicate in different ways. In this course, you learn how to coach, develop and retain technical and highly-educated employees. The program Active Leadership for IT professionals helps you to overcome challenges and coach, empower and lead people to new heights.

OBJECTIVES

After the workshop, you will be able to:

• Assess personal leadership behaviours and attitudes that impact the performance of others
• Plan and deliver clear, concise communication to direct, guide and engage employees
• Understand what people need in order to change a behaviour or practice
• Determine how ability and motivation impact performance and outcomes, regardless of the task
• Explore three different leadership styles and when they should be used to maximize the performance of others
• Match the appropriate leadership style to individuals and specific tasks
• Explore how the foundational principles of coaching impact coaching results
• Differentiate between “coaching for job” versus “coaching for career”
• Provide behavioural feedback that recognizes and rewards employee performance
• Use a consistent approach to providing feedback that reinforces desired behaviours and helps achieve performance improvements
• Assess performance gaps and improve task performance
• Coach, reinforce and create a motivational climate for employee growth and retention
• Create a personal development plan based on assessed leadership strengths and development needs

AUDIENCE

Any IT professional with direct reports or charged with leading project teams.