Cisco Customer Success Manager (DTCSM)
- Durée totale
Cisco Customer Success Manager (DTCSM)
Note du fournisseur:
Dates et lieux de début
Description
Prerequisites
This course has no formal prerequisites, but we recommend that you have:
- Experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology
Who Should Attend
- Individuals preparing for the Cisco Customer Success Manager Specialist certification
- Individuals who have experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology
Gedetailleerde cursusinhoud
- Transition to Subscription Economy
- Customer and Industry Trends
- Defining Customer Success and the CSM Role
- Engaging the Customer for Success
- Engaging the Customer for Success
- Addressing Barriers …
Foire aux questions (FAQ)
Il n'y a pour le moment aucune question fréquente sur ce produit. Si vous avez besoin d'aide ou une question, contactez notre équipe support.
Prerequisites
This course has no formal prerequisites, but we recommend that you have:
- Experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology
Who Should Attend
- Individuals preparing for the Cisco Customer Success Manager Specialist certification
- Individuals who have experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology
Gedetailleerde cursusinhoud
- Transition to Subscription Economy
- Customer and Industry Trends
- Defining Customer Success and the CSM Role
- Engaging the Customer for Success
- Engaging the Customer for Success
- Addressing Barriers
- Customer Success Management Activities
- Success Plan Elements
- Customer Success Management Activities
Fast Lane werkt met Nederlandse trainers die didactische vaardigheden combineren met veel practische ervaring.
Rester à jour sur les nouveaux avi
Partagez vos avis
Avez-vous participé à cours? Partagez votre expérience et aider d'autres personnes à faire le bon choix. Pour vous remercier, nous donnerons 1,00 € à la fondation Stichting Edukans.Il n'y a pour le moment aucune question fréquente sur ce produit. Si vous avez besoin d'aide ou une question, contactez notre équipe support.