Microsoft Certified Dynamics 365 Fundamentals (CRM) | MB-910

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Implement customer service solutions using Microsoft Dynamics 365 Customer Service (MB-230T01)

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Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case cre…

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Dynamics 365 for customer engagement for customer service | MB-230 | MB230

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Dynamics 365 for customer engagement for customer service | MB-230 Microsoft Dynamics 365 for Customer Service offers any organization an o…

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Configure a Dynamics 365 customer experience solution (MB-280T04) [M-MB280T04]

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OVERVIEW Exclusive - This learning path prepares you to complete the Dynamics 365 customer experience analyst challenge project and validat…

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Dynamics 365 for Customer Engagement for Customer Service (MB-230) [M-MB230]

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OVERVIEW Learn how to use Microsoft Dynamics 365 to impact your customers. Microsoft Dynamics 365 Customer Service offers any organization …

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Create and manage journeys with Dynamics 365 Customer Insights (MB-7005) [M-MB7005]

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OVERVIEW In this learning path, you practice building journeys using Dynamics 365 Customer Insights. The skills validated include creating …

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Design and deliver powerful customer experiences with Dynamics 365 Customer Insights (MB-280T03) [M-MB280T03]

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OVERVIEW Exclusive - Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In …

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Configure Dynamics 365 customer experience model-driven apps (MB-280T01) [M-MB280T01]

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OVERVIEW Exclusive - This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience …

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ITIL® 4 Specialist - Drive Stakeholder Value (Exam included) (EN)

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Available soon. This module covers all types of engagement and interactions between a service provider and their customers, users, supplier…

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Implementing SAP S/4HANA Cloud Private Edition for Service [S47000]

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OVERVIEW This SAP course describes the essential business processes in S/4HANA Service and the integration with other functional areas in S…

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Microsoft 365 Fundamentals | MS-900 | MS900

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Microsoft 365 Fundamentals | MS-900 This course provides foundational knowledge on the considerations and benefits of adopting cloud servic…