Outlook 2019/365 - Level 2

Be able to efficiently manage the receipt of messages in your inbox, to make use of advanced Outlook features in order to improve the organization of your work.

Who should attend this course?

Anyone using Outlook and wishing to improve their productivity in the organization of their mails and work time.

Prerequisites

Have a good knowledge of Outlook basic functionalities.

New Outlook 2019 features covered in this training

• The priority inbox
• Show up to 3 time zones
• Listen and dictate your emails
• Simplified mail sorting
• Identify people in meetings you haven’t organized
• Differences between Outlook Web App and Outlook Desktop App
  • Log in to the 365 portal
  • Comparison between the 365 ToDo app and your Outlook task list
  • Comparison between the 365 Calendar and your Outlook calendar
  • Comparison between the 365 Contacts and your Outlook contacts
• Install Outlook 365 on your smartphone to always stay informed

Display Management

• Insert/delete fields (columns)
• Create and use a view

Mail management

• Apply methods to manage the inbox on a daily basis
• Conditional formatting
• Automatically manage messages using rules
• Manage spam
• Create and use email templates

Calendar management

• Differentiate an appointment with yourself or an appointment with a third party
• Make a clear distinction between several types of activity
• Bring together professional and private activities in a single agenda
• Differentiate Tasks from Appointments
• Optimally arrange the Calendar window
• Group calendars

Task Management

• Recognize the dangers of using the Inbox as a to-do list
• Create tasks from messages
• Set priorities in the task list
• Keep tasks and appointments separate
• Insert recurring tasks

Records Management

• Set access permissions and delegation rights
• Access the folders of another user who has granted access
• Organize Outlook folder structure
• Create and use archive folders