Create agents in Microsoft Copilot Studio [M-PL7008]

OVERVIEW

In this course, you will learn how to create custom copilots with Copilot Studio and will get the opportunity to practice your skills in a guided project.

OBJECTIVES

Students will learn to,

• Build an initial agent with Microsoft Copilot StudioManage topics in Microsoft Copilot Studio
• Work with entities and variables in Microsoft Copilot Studio
• Enhance Microsoft Copilot Studio agents
• Create an agent with Microsoft Copilot Studio and Dataverse for Teams Guided Project - Create agents with Microsoft Copilot Studio

AUDIENCE

Students willing to learn how to create custom copilots with Copilot Studio.

CONTENT

Module 1:  Get started with Microsoft Copilot Studio

• Get started working with environments
• Create agents and work with the Microsoft Copilot Studio interface
• Create topics
• Enhancing productivity with Generative AI
• Test your agents
• Publish agents and analyze performance
• Exercise - Create an agent with Microsoft Copilot Studio
• How to build an agent by using Microsoft Copilot Studio Deploy an agent

Module 2: Build an initial agent with Microsoft Copilot Studio

• Agent creation
• Agent creation using conversational builder
• Generative Answers
• Deploy agents
• Use topics to create and manage conversation paths in an agent.

Module 3: Manage topics in Microsoft Copilot Studio

• Work with agent topics
• Bot Framework Skills
• Branch a topic
• Create topics for existing support content
• Work with system fallback topics
• Manage topics

Module 4:   Work with entities and variables in Microsoft Copilot Studio

• Work with entities
• Custom entities
• Use entities in conversations
• Work with variables
• Reuse variables across topics

Module 5: Build effective agents with Microsoft Copilot Studio

• Use cases
• Plan for agents
• Topics
• Design your agent
• Build solutions
• Build a conversational agent
• Validate and iterate on your design

Module 6:  Enhance Microsoft Copilot Studio agents

• Use Power Automate to add actions
• Agent actions
• Transfer conversations to agents by using Omnichannel for Customer Service
• Create topics for existing support content
• Trigger types
• Analyze agent performance

Module 7: Create an agent with Microsoft Copilot Studio and Dataverse for Teams

• Create your first agent
• Create and modify topics
• Add inputs, variables, and conditions
• Call an action to pull in Dataverse for Teams data
• Publish and share your new agent

Module 8: Build an autonomous agent in Copilot Studio

• Bring autonomous agents into the enterprise
• Exercise - Create your first autonomous agent
• Test and refine the autonomous agent
• Exercise - Deploy an agent in a live environment

Module 9: Guided Project - Create agents with Microsoft Copilot Studio