Red Hat Enterprise Linux Diagnostics and Troubleshooting [RH342]

OVERVIEW

Diagnose problems, gather information, and fix common issues with Red Hat Enterprise Linux

The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH342) provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues.

Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.

OBJECTIVES

• Use the scientific method to approach troubleshooting
• Troubleshoot boot issues
• Troubleshoot security issues
• Troubleshoot storage issues
• Troubleshoot network issues

AUDIENCE

The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.

CERTIFICATION

CONTENT

• Introduction to troubleshooting
  Describe a generalized strategy for troubleshooting.
• Take proactive steps to prevent small issues
  Prevent small issues from becoming large problems by employing proactive system administration techniques.
• Troubleshoot boot issues
  Identify and resolve issues that can affect a system's ability to boot.
• Identify hardware issues
  Identify hardware problems that can affect a system’s ability to operate.
• Troubleshoot storage issues
  Identify and fix issues related to storage.
• Troubleshoot RPM issues
  Identify and fix problems in, and using, the package management subsystem.
• Troubleshoot network issues
  Identify and resolve network connectivity issues.
• Troubleshoot application issues
  Debug application issues.
• Deal with security issues
  Identify and fix issues related to security subsystems.
• Troubleshoot kernel issues
  Identify kernel issues and assist Red Hat Support in resolving kernel issues.
• Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review
  Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.