Outstanding Customer Service - The Ultimate Guide!

Cette formation de Simpliv LLC n'est malheureusement plus disponible sur Springest

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Data Visualisation and Dashboard design [DATAVIS]

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OVERVIEW The amount of data we collect today is endless. To make this data useful for management and other decision makers, we have to proc…

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Administer and Maintain Service Cloud [ADX-261]

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OVERVIEW Leverage Service Cloud to scale your support efforts and improve customer service. In this 2-day class, Service Cloud experts will…

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Service Desk Analyst + exam [SDA]

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OVERVIEW Become a qualified Service Desk Analyst and boost your levels of customer service support The importance of delivering high-qualit…

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Introduction to Data Analysis [GK1076]

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OVERVIEW Organizations need to make business decisions more quickly and accurately than ever before. Basing these decisions on data and bes…

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Time management in innovation

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Working can be a lot of fun. But are you always in a hurry? Do you feel your work is never finished? If so, this has a negative influence o…

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Microsoft Certified Dynamics 365 Fundamentals (CRM) | MB-910

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Microsoft Certified Dynamics 365 Fundamentals (CRM) | MB-910 This course will provide you with a broad introduction to the customer engagem…

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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) (MB-910) [M-MB910]

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OVERVIEW This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become fa…

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Dynamics 365 for Customer Engagement for Customer Service (MB-230) [M-MB230]

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OVERVIEW Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as autom…

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Make it Happen

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Would You Like To Discover A Shortcut To Setting Up Good Goals And Making Things Happen Even Faster? We all have goals we want to accomplis…

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SMAX administration for Suite Administrators [MF_SMAX320-201905]

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OVERVIEW This course covers how a suite administrator will use Service Management Automation X (SMAX) to perform administrative tasks relat…