IT Service Management Foundation based on ISO/IEC 20000

Cette formation de SimpliLearn n'est malheureusement plus disponible sur Springest

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Administer and Maintain Service Cloud [ADX-261]

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OVERVIEW Leverage Service Cloud to scale your support efforts and improve customer service. In this 2-day class, Service Cloud experts will…

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Service Desk Analyst + exam [SDA]

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OVERVIEW Become a qualified Service Desk Analyst and boost your levels of customer service support The importance of delivering high-qualit…

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Certified Agile Service Manager (CASM) + exam [GKCASM]

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OVERVIEW This course provides an introduction to Agile Service Management, the application and integration of agile thinking into service m…

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CompTIA A+ Certification | CompTIA A+ 220-1101 and CompTIA A+ 220-1102

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CompTIA A+ Certification | CompTIA A+ 220-1101 & 220-1102 CompTIA A+ | 220-1101This training focuses on establishing best practices in trou…

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Lean Six Sigma Black Belt Blended Learning (IASSC®)

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Duration: approx. 45 hours study time/ 365-day access / IASSC® exam voucher included Discover our Lean Six Sigma Black Belt blended trainin…

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ITIL® 4 Strategist: Direct, Plan, Improve + exam [ITIL4DPI]

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OVERVIEW This 3-day ITIL® 4 Strategist: Direct, Plan, Improve (DPI) course provides IT leaders, practitioners and support staff with the pr…

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eLearning ITIL® 4 Specialist: Create, Deliver and Support (CDS)

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The ITIL® 4 Specialist Create, Deliver and Support online course is designed for IT practitioners and managers who wish to improve their or…

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ITIL® 4 Specialist: Create, Deliver, Support + exam [ITIL4CDS]

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2 débuts garantis
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OVERVIEW This 3-day ITIL® 4 Specialist: Create, Deliver, Support (CDS) course provides those IT leaders, practitioners and support staff wh…

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Microsoft Customer Data Platform Specialty (MB-260) [M-MB260]

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OVERVIEW Customer Data Platform specialists implement solutions that provide insight into customer profiles and that track engagement activ…

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ITIL® 4 Specialist - Drive Stakeholder Value (Exam included) (EN)

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Available soon. This module covers all types of engagement and interactions between a service provider and their customers, users, supplier…