ITIL® Managing Across the Lifecycle (MALC)

Cette formation de Good E-Learning n'est malheureusement plus disponible sur Springest

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ITIL® 4 Specialist Business Relationship Management + exam [ITIL4BRM]

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OVERVIEW This module focuses on providing the candidates with the understanding of the key concepts,principles, value and challenges of the…

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ITIL® 4 Specialist - Drive Stakeholder Value (Exam included) (EN)

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Available soon. This module covers all types of engagement and interactions between a service provider and their customers, users, supplier…

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ITIL® 4 Specialist: Plan, Implement & Control + exam [ITIL4P-PIC]

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OVERVIEW This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL 4’s …

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ITIL® 4 Foundation (2-days) + exam [ILFN4-2]

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OVERVIEW During the 2-day ITIL® 4 Foundation course, participants will learn concepts such as Service Value System, the Service Value Chain…

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Certified Agile Service Manager (CASM) + exam [GKCASM]

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OVERVIEW This course provides an introduction to Agile Service Management, the application and integration of agile thinking into service m…

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ITIL® 4 Foundation + exam [ILFN4]

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OVERVIEW During the 3-day ITIL® 4 Foundation course, participants will learn concepts such as Service Value System, the Service Value Chain…

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VMware vRealize Automation: Orchestration and Extensibility [VMRAOE]

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OVERVIEW During this vRealize Automation five-day course, you focus on using VMware vRealize® Orchestrator™ to extend the functionality of …

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ITIL® 4 Drive Stakeholder Value (DSV)

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Our 3-day “ITIL® 4 Specialist: Drive Stakeholder Value (DSV)” is one of the four courses towards the ITIL4 Managing Professional (MP) desig…

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Sales skills for engineers

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Are you having difficulty with: Explaining the added value of a solution? How to deal with different stakeholders at the client as well as …

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ITIL® 4 Specialist: Acquiring & Managing Cloud Services + exam [ITIL4AMC]

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OVERVIEW This 3-day ITIL® 4 Specialist: Acquiring & Managing Cloud Services training provides a vendor-neutral, user-centric guidance on de…