67 Formations ITIL
Voir aussi: Agile, Business case management, Management de projet, PRINCE2 Agile et Qualité des projets.
Voir aussi: Agile, Business case management et Management de projet.
ITIL Foundation *New*
You’ll learn the foundations of IT service management based on ITIL, and will be prepared for the ITIL Foundation exam. The first 30% of th…
ITIL v4 Foundation
La formation ITIL® Foundation couvre l’ensemble du programme du niveau ITIL Foundation et prépare les participants à l’examen ITIL Foundati…
ITIL® Foundation in IT Service Management
ITIL 4 is built on the established core of best practice in the ITIL guidance. ITIL 4 provides a practical and flexible approach to move to…
ITIL® Foundation Exam
The Foundation level is the entry level qualification which offers you a general awareness of the key elements, concepts and terminology us…
ITIL® 4 Fondamental
Formation et certification ITIL 4 Foundation Un programme complet de 3 jours pour mieux comprendre le cadre et les concepts clés de ITIL 4 …
ITIL Fondation v4
Objectifs pédagogiques Comprendre la terminologie et les concepts d'ITIL® Connaître la chaîne de valeur de la gestion des services IT Compr…
Introduction à ITIL v3
ITIL (Information Technology Infrastructure Library) est un référentiel décrivant un ensemble de processus de gestion de services technolog…
ITIL® 4 FOUNDATION UPDATE v3 to v4
ITIL 4 Update Training, inlcuding the proctor-based exam A unique 1-day intensive programme to highlight the changes between ITIL v3 and IT…
ITIL ® 4 Foundation avec certification
INFORMATION GÉNÉRALE ITIL est le cadre de gestion des services informatiques généralement reconnu comme la meilleure pratique informatique …
GAME PLAY ITIL
INFORMATIONS GENERALES Dans un contexte où les besoins métiers changent constamment, un alignement constant et cohérent entre à la fois les…
ITIL 4 Managing Professional (MP) Transition avec examen de certification
La formation ITIL® 4 Managing Professional Transition a été conçue pour les candidats de la précédente version d’ITIL® (ITIL® v3) qui sont …
ITIL® Operational Support and Analysis (OSA)
INFORMATION GÉNÉRALE Cette formation permet d’assimiler les processus d’exploitation, de support et d’analyse opérationnels en immergeant a…
ITIL® Practitioner (exam included) (FR)
After completing the course, students are familiar with the following aspects of ITIL® : Understand how to define services in terms of valu…
ITIL® 4 Specialist - Create, Deliver and Support (Exam included) (EN)
Create, Deliver and Support” module provides IT practitioners with an understanding of service quality and improvement methods, enabling th…
ITIL® 3 Foundation (exam included) (NL)
The course covers the basic principles, terminology, structure and concepts of ITIL® based Service Management. It shows how ITIL® good prac…
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