73 Formations ITIL
Voir aussi: Agile, Business case management, Management de projet, PRINCE2 Agile et Qualité des projets.
Voir aussi: Agile, Business case management et Management de projet.
ITIL® Foundation Exam
The Foundation level is the entry level qualification which offers you a general awareness of the key elements, concepts and terminology us…
ITIL® Foundation in IT Service Management
ITIL 4 is built on the established core of best practice in the ITIL guidance. ITIL 4 provides a practical and flexible approach to move to…
ITIL v4 Foundation
La formation ITIL® Foundation couvre l’ensemble du programme du niveau ITIL Foundation et prépare les participants à l’examen ITIL Foundati…
ITIL® 4 Fondamental
Formation et certification ITIL 4 Foundation Un programme complet de 3 jours pour mieux comprendre le cadre et les concepts clés de ITIL 4 …
ITIL® Managing Across the Lifecycle - MALC (exam included) (EN)
In this course, the delegate will learn: Introduction to IT Service Management business and managerial issues Managing the planning and imp…
ITIL Fondation v4
Objectifs pédagogiques Comprendre la terminologie et les concepts d'ITIL® Connaître la chaîne de valeur de la gestion des services IT Compr…
ITIL® Capabilities Stream - Service Offering & Agreement (exam included) (EN)
Introduction to ITIL® Service Offering & Agreement Processes (Service Portfolio Management / Service Level Management / Service Catalogue M…
ITIL® 4 Specialist - High Velocity IT (Exam included) (EN)
Available soon. This module explores the ways in which digital organizations and digital operating models function in high velocity environ…
ITIL® 4 Strategist - Direct, Plan & Improve (Exam included) (EN)
Available soon. This is a universal module that will be a key component of both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader …
ITIL® 3 Foundation (exam included) (NL)
The course covers the basic principles, terminology, structure and concepts of ITIL® based Service Management. It shows how ITIL® good prac…
ITIL® 4 Managing Professional Transition (Exam included) (EN)
The Transition module enables candidates to gain the up-to-date skills and knowledge needed to navigate the digital service economy, whilst…
ITIL® Practitioner (exam included) (NL)
After completing the course, students are familiar with the following aspects of ITIL® : Understand how to define services in terms of valu…
ITIL® 4 Specialist - Create, Deliver and Support (Exam included) (EN)
Create, Deliver and Support” module provides IT practitioners with an understanding of service quality and improvement methods, enabling th…
ITIL® 4 Specialist - Drive Stakeholder Value (Exam included) (EN)
Available soon. This module covers all types of engagement and interactions between a service provider and their customers, users, supplier…
ITIL® 3 Foundation (exam included) (FR)
The course covers the basic principles, terminology, structure and concepts of ITIL® based Service Management. It shows how ITIL® good prac…
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