97 Formations ITIL
Voir aussi: Agile, Business case management, Management de projet, PRINCE2 Agile et Qualité des projets.
Voir aussi: Agile, Business case management et Management de projet.
ITIL® Foundation in IT Service Management

ITIL 4 is built on the established core of best practice in the ITIL guidance. ITIL 4 provides a practical and flexible approach to move to…
ITIL® 4 Fondamental

3 Jours (21 Heures) / Examen compris Un programme de formation de 3 jours pour comprendre le cadre de référence et les concepts clés de ITI…
ITIL® Practitioner (exam included) (FR)

After completing the course, students are familiar with the following aspects of ITIL® : Understand how to define services in terms of valu…
ITIL® Capabilities Stream - Planning, Protection & Optimization (exam included) (EN)

The importance of Service Management as a Practice. The importance of ITIL® Planning, Protection & Optimization while providing Service. Ho…
ITIL® Practitioner (exam included) (EN)

After completing the course, students are familiar with the following aspects of ITIL® : Understand how to define services in terms of valu…
ITIL® Capabilities Stream - Service Offering & Agreement (exam included) (EN)

Introduction to ITIL® Service Offering & Agreement Processes (Service Portfolio Management / Service Level Management / Service Catalogue M…
ITIL® 3 Foundation (exam included) (NL)

The course covers the basic principles, terminology, structure and concepts of ITIL® based Service Management. It shows how ITIL® good prac…
ITIL® Practitioner (exam included) (NL)

After completing the course, students are familiar with the following aspects of ITIL® : Understand how to define services in terms of valu…
Introduction à ITIL v3

ITIL (Information Technology Infrastructure Library) est un référentiel décrivant un ensemble de processus de gestion de services technolog…
ITIL 4 Managing Professional (MP) Transition avec examen de certification

La formation ITIL® 4 Managing Professional Transition a été conçue pour les candidats de la précédente version d’ITIL® (ITIL® v3) qui sont …
ITIL Intermediate SO

This ITIL® Intermediate Service Operation (SO) course is one of the key qualifications within ITIL Service Lifecycle training and establish…
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