Administer and Maintain Service Cloud (ADX261)

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Administer and Maintain Service Cloud [ADX-261]

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OVERVIEW Leverage Service Cloud to scale your support efforts and improve customer service. In this 2-day class, Service Cloud experts will…

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Service Desk Analyst + exam [SDA]

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OVERVIEW Become a qualified Service Desk Analyst and boost your levels of customer service support The importance of delivering high-qualit…

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Configure and Administer a Salesforce CPQ Solution (CPQ301)

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Course Content Discover how to configure an end-to-end Salesforce CPQ solution with out-of-the-box functionality. In this 5-day class, our …

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Essentials for New Lightning Experience Administrators [ADX-201]

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OVERVIEW Discover the world of a Salesforce Administrator by working firsthand to configure and customize a Salesforce org. In this 5-day c…

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Configuring Aruba SD Branch [H9TB8S]

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OVERVIEW This 3-day course teaches the knowledge, skills and practical experience to set up, configure and troubleshoot an Aruba SD Branch …

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Build and Analyze Customer Journeys using Marketing Cloud (MKT101)

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Course Content Start your journey to becoming a Marketing Cloud Specialist. In this 5-day, expert-led class, you will learn how to build cu…

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Build and Analyze Customer Journeys using Marketing Cloud [MKT-101]

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OVERVIEW Start your journey to becoming a Marketing Cloud Specialist. In this 5-day, expert-led class, you will learn how to build customer…

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Dynamics 365 for Customer Engagement for Customer Service (MB-230) [M-MB230]

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OVERVIEW Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as autom…

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Nutanix Data Services Administration [NDSA]

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OVERVIEW This course teaches you the administrative skills needed to install, configure, manage, and upgrade three different Nutanix storag…

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Cloud Operations on AWS (voorheen System Operations on AWS) | AWS Certified SysOps Administrator

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Cloud Operations on AWS (voorheen System Operations on AWS) This course teaches system administrators, operators, and anyone performing day…