{"html":{".container--page":"\u003cdiv class=\"container container--page container--subject with-content-background\"\u003e\u003csection class=\"content content--medium aligned-right\"\u003e\u003cdiv class=\"filter-overlay\"\u003e\u003cdiv class=\"filter-overlay__loader\"\u003e\u003cdiv class=\"filter-overlay__icon\"\u003e\u003cdiv class=\"icon__circle icon-school\"\u003e\u003ci class=\"ma-school material-icons icon--medium\"\u003eschool\u003c/i\u003e\u003c/div\u003e\u003c/div\u003e\u003csvg class=\"circular\" viewBox=\"25 25 50 50\"\u003e\u003ccircle class=\"path\" cx=\"50\" cy=\"50\" fill=\"none\" r=\"20\" stroke-miterlimit=\"10\" stroke-width=\"2\"\u003e\u003c/circle\u003e\u003c/svg\u003e\u003c/div\u003e\u003cdiv class=\"filter-overlay__usp\"\u003e\u003cdiv class=\"as-h3\"\u003eSuivez vos ambitions\u003c/div\u003e\u003cp\u003ePlus de 6.000 formations à votre disposition sur notre plateforme.\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"ajax-wrapper\"\u003e\u003cdiv class=\"message notice message--notice\"\u003eIl n\u0026#39;y a pas de résultat correspondant à vos préférences. Essayez de modifier vos filtres.\u003c/div\u003e\u003ch1 class=\"subject__title\"\u003e9 Formations Service client\u003c/h1\u003e\u003cp class=\"subject__alternatives show-from-tablet\"\u003eVoir aussi: \u003ca title=\"18 Formations Compétences commerciales\" href=\"/developper-entreprise/competences-commerciales\"\u003eCompétences commerciales\u003c/a\u003e, \u003ca title=\"8 Formations Gestion de compte / Account management\" href=\"/developper-entreprise/gestion-de-compte-account-management\"\u003eGestion de compte / Account management\u003c/a\u003e, \u003ca title=\"2 Formations Grands Comptes / Key account\" href=\"/developper-entreprise/grands-comptes-key-account\"\u003eGrands Comptes / Key account\u003c/a\u003e, \u003ca title=\"24 Formations Communication non verbale\" href=\"/communication/communication-non-verbale\"\u003eCommunication non verbale\u003c/a\u003e et \u003ca title=\"7 Formations Communication efficace\" href=\"/communication/communication-efficace\"\u003eCommunication efficace\u003c/a\u003e.\u003c/p\u003e\u003cp class=\"subject__alternatives show-on-mobile\"\u003eVoir aussi: \u003ca title=\"18 Formations Compétences commerciales\" href=\"/developper-entreprise/competences-commerciales\"\u003eCompétences commerciales\u003c/a\u003e, \u003ca title=\"8 Formations Gestion de compte / Account management\" href=\"/developper-entreprise/gestion-de-compte-account-management\"\u003eGestion de compte / Account management\u003c/a\u003e et \u003ca title=\"2 Formations Grands Comptes / Key account\" href=\"/developper-entreprise/grands-comptes-key-account\"\u003eGrands Comptes / Key account\u003c/a\u003e.\u003c/p\u003e\u003csection class=\"panel\"\u003e\u003cdiv class=\"result-options--mobile mobile-filter\"\u003e\u003cdiv class=\"mobile-filter__actions\"\u003e\u003ca class=\"toggle-mobile-filters mobile-filter__button\" href=\"#\"\u003e\u003ci class=\"ma-tune material-icons icon--normal\"\u003etune\u003c/i\u003e Filters\u003c/a\u003e\u003ca class=\"toggle-mobile-sorting mobile-filter__button\" href=\"#\"\u003e\u003ci class=\"ma-reorder material-icons icon--normal\"\u003ereorder\u003c/i\u003e Tri\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"subject-messsages\"\u003e\u003c/div\u003e\u003cdiv class=\"result-options\"\u003e\u003cdiv class=\"compare-buttons--top\"\u003e\u003cinput class=\"button--compare\" type=\"button\" value=\"Comparer\" /\u003e\u003c/div\u003e\u003cdiv class=\"sorting aligned-right\"\u003e\u003cdiv class=\"sorting__header\"\u003eChanger tri\u003ca class=\"sorting__close\" href=\"#\"\u003e\u003ci class=\"ma-clear material-icons icon--small\"\u003eclear\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"sorting__content\"\u003e\u003cspan class=\"sorting__label\"\u003eTrier\u003c/span\u003e\u003cul class=\"sorting__list\"\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link is-active\" data-url=\"/developper-entreprise/service-client\" data-link-type=\"sort\" href=\"#\"\u003ePertinence et commentaires\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/developper-entreprise/service-client/price-high-low\" data-link-type=\"sort\" href=\"#\"\u003ePrix (élevé \u0026gt; bas)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/developper-entreprise/service-client/price-low-high\" data-link-type=\"sort\" href=\"#\"\u003ePrix (bas \u0026gt; élevé)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/developper-entreprise/service-client/duration-high-low\" data-link-type=\"sort\" href=\"#\"\u003eDurée (long \u0026gt; court)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/developper-entreprise/service-client/duration-low-high\" data-link-type=\"sort\" href=\"#\"\u003eDurée (court \u0026gt; long)\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-list\"\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1128134\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1128134\" id=\"training-1128134\" value=\"1128134\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"En classe: ServiceNow Customer Service Management Essentials [SNCSME]\" href=\"/global-knowledge/servicenow-customer-service-management-essentials-sncsme\"\u003eServiceNow Customer Service Management Essentials [SNCSME]\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Global Knowledge Belgium BV\" title=\"Logo Global Knowledge Belgium BV\" src=\"https://static-4.springest.com/uploads/institute/logo/11636/thumb_global-knowledge-61f1fafffab55c4fc9b5b4a3be17c654.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eMardi 21 avril 2026 à ServiceNow Virtual Centre English et 3 autres dates\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eOVERVIEW In this 3-day interactive course, attendees master the core configuration and administration of the ServiceNow® Customer Service M…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e2.540 €\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003eTVA: hors TVA\r\n\u003c/li\u003e\u003cli\u003eEntièreté du prix: Le prix indiqué est complet, il n'y a pas de coûts supplémentaire cachés.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 16 people can participate in this cours.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 16\u003c/span\u003e\u003cspan class=\"duration\"\u003e3 jours\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent  provider-rating align-right\"\u003eNote du fournisseur: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e4,5 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eGlobal Knowledge Belgium BV a une moyenne de \u003cstrong\u003e4,5\u003c/strong\u003e (basée sur \u003cstrong\u003e2\u003c/strong\u003e avis)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Global Knowledge Belgium BV\" title=\"Logo Global Knowledge Belgium BV\" src=\"https://static-4.springest.com/uploads/institute/logo/11636/thumb_global-knowledge-61f1fafffab55c4fc9b5b4a3be17c654.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/global-knowledge/servicenow-customer-service-management-essentials-sncsme/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/global-knowledge/servicenow-customer-service-management-essentials-sncsme/demande-informations/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Plus d’info\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1268293\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1268293\" id=\"training-1268293\" value=\"1268293\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"En classe: Managen en coachen van uw Customer Service Team\" href=\"/ifbd/managen-en-coachen-van-uw-customer-service-team\"\u003eManagen en coachen van uw Customer Service Team\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IFBD - Institute for Business Development\" title=\"Logo IFBD - Institute for Business Development\" src=\"https://static-1.springest.com/uploads/institute/logo/3084/thumb_ifbd.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eJeudi 25 juin 2026 in Van der Valk Hotel Gent - Akkerhage 10, 9000 Gent\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eEEN KRACHTDADIG CUSTOMER SERVICE TEAMAchter ieder top sales team staat een krachtdadig customer service team. Uw customer service medewerke…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e1.495 €\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003eTVA: hors TVA\r\n\u003c/li\u003e\u003cli\u003eEntièreté du prix: Le prix indiqué est complet, il n'y a pas de coûts supplémentaire cachés.\u003c/li\u003e\u003cli\u003eInfo supplémentaire: Per extra deelnemer ontvangt u 5% korting op het totaalbedrag met een maximum van 20% (= 5 deelnemers of meer).\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 20 people can participate in this Programme.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 20\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 jour\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent  provider-rating align-right\"\u003eNote du fournisseur: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e9 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eIFBD - Institute for Business Development a une moyenne de \u003cstrong\u003e9\u003c/strong\u003e (basée sur \u003cstrong\u003e2\u003c/strong\u003e avis)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IFBD - Institute for Business Development\" title=\"Logo IFBD - Institute for Business Development\" src=\"https://static-1.springest.com/uploads/institute/logo/3084/thumb_ifbd.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/ifbd/managen-en-coachen-van-uw-customer-service-team/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/ifbd/managen-en-coachen-van-uw-customer-service-team/demande-informations/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Plus d’info\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1131629\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1131629\" id=\"training-1131629\" value=\"1131629\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"En classe: AI-gedreven Customer Service\" href=\"/ifbd/ai-gedreven-customer-service\"\u003eAI-gedreven Customer Service\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IFBD - Institute for Business Development\" title=\"Logo IFBD - Institute for Business Development\" src=\"https://static-1.springest.com/uploads/institute/logo/3084/thumb_ifbd.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eMardi 21 avril 2026 à Van der Valk Hotel Gent - Akkerhage 10, 9000 Gent et 1 autre date\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eWelke Customer Service Manager droomt niet van zero wachttijden? Een 24/7 klantendienst? Een foutloze customer journey? Up to date klanten-…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e795 €\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003eTVA: hors TVA\r\n\u003c/li\u003e\u003cli\u003eEntièreté du prix: Le prix indiqué est complet, il n'y a pas de coûts supplémentaire cachés.\u003c/li\u003e\u003cli\u003eInfo supplémentaire: Per extra deelnemer ontvangt u 5% korting op het totaalbedrag met een maximum van 20% (= 5 deelnemers of meer).\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 20 people can participate in this Programme.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 20\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 jour\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent  provider-rating align-right\"\u003eNote du fournisseur: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e9 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eIFBD - Institute for Business Development a une moyenne de \u003cstrong\u003e9\u003c/strong\u003e (basée sur \u003cstrong\u003e2\u003c/strong\u003e avis)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IFBD - Institute for Business Development\" title=\"Logo IFBD - Institute for Business Development\" src=\"https://static-1.springest.com/uploads/institute/logo/3084/thumb_ifbd.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/ifbd/ai-gedreven-customer-service/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/ifbd/ai-gedreven-customer-service/demande-informations/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Plus d’info\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1197640\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1197640\" id=\"training-1197640\" value=\"1197640\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__thumb\"\u003e\u003ca class=\" track\" data-tracking-events=\"[]\" href=\"/adding-value-consulting-fr/ai-customer-service-elearning-examen-inclus#produit-images\"\u003e\u003cimg class=\"product-image__item\" src=\"https://static-1.springest.com/uploads/product_image/image/2494017/thumbnail-AIC_AICustomerServBadge_Jan-24.png\" /\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: AI+ Customer Service ™ - elearning (examen inclus)\" href=\"/adding-value-consulting-fr/ai-customer-service-elearning-examen-inclus\"\u003eAI+ Customer Service ™ - elearning (examen inclus)\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Adding Value Consulting (FR)\" title=\"Logo Adding Value Consulting (FR)\" src=\"https://static-3.springest.com/uploads/institute/logo/32881/thumb_adding-value-consulting-fr-a006cc10db5042bf02c45b1643e6163b.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cdiv class=\"product-item__thumb--mobile\"\u003e\u003ca class=\" track\" data-tracking-events=\"[]\" href=\"/adding-value-consulting-fr/ai-customer-service-elearning-examen-inclus#produit-images\"\u003e\u003cimg class=\"product-image__item\" src=\"https://static-1.springest.com/uploads/product_image/image/2494017/thumbnail-AIC_AICustomerServBadge_Jan-24.png\" /\u003e\u003c/a\u003e\u003c/div\u003e\u003cp\u003eAI+ Customer Service ™ - e-learning (examen inclus) La certification AI+ Customer Service est conçue pour aider les professionnels à tirer …\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e275 €\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003eTVA: hors TVA\r\n\u003c/li\u003e\u003cli\u003eEntièreté du prix: Le prix indiqué est complet, il n'y a pas de coûts supplémentaire cachés.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent  provider-rating align-right\"\u003eNote du fournisseur: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e9,9 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eAdding Value Consulting (FR) a une moyenne de \u003cstrong\u003e9,9\u003c/strong\u003e (basée sur \u003cstrong\u003e21\u003c/strong\u003e avis)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Adding Value Consulting (FR)\" title=\"Logo Adding Value Consulting (FR)\" src=\"https://static-3.springest.com/uploads/institute/logo/32881/thumb_adding-value-consulting-fr-a006cc10db5042bf02c45b1643e6163b.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/adding-value-consulting-fr/ai-customer-service-elearning-examen-inclus/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/adding-value-consulting-fr/ai-customer-service-elearning-examen-inclus/demande-informations/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Plus d’info\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1278425\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1278425\" id=\"training-1278425\" value=\"1278425\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"En classe: Implement customer service solutions using Microsoft Dynamics 365 Customer Service (MB-230T01)\" href=\"/fast-lane/implement-customer-service-solutions-using-microsoft-dynamics-365-customer-service-mb-230t01\"\u003eImplement customer service solutions using Microsoft Dynamics 365 Customer Service (MB-230T01)\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Fast Lane\" title=\"Logo Fast Lane\" src=\"https://static-3.springest.com/uploads/institute/logo/1548/thumb_fast-lane-f1eb596f6ad8a172c7c195f5c32e23f0.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eMicrosoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case cre…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e2.295 €\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003eTVA: hors TVA\r\n\u003c/li\u003e\u003cli\u003eEntièreté du prix: Le prix indiqué est complet, il n'y a pas de coûts supplémentaire cachés.\u003c/li\u003e\u003cli\u003eInfo supplémentaire: excl. BTW\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"duration\"\u003e32 heures\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent  provider-rating align-right\"\u003eNote du fournisseur: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e8 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eFast Lane a une moyenne de \u003cstrong\u003e8\u003c/strong\u003e (basée sur \u003cstrong\u003e2\u003c/strong\u003e avis)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Fast Lane\" title=\"Logo Fast Lane\" src=\"https://static-3.springest.com/uploads/institute/logo/1548/thumb_fast-lane-f1eb596f6ad8a172c7c195f5c32e23f0.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/fast-lane/implement-customer-service-solutions-using-microsoft-dynamics-365-customer-service-mb-230t01/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/fast-lane/implement-customer-service-solutions-using-microsoft-dynamics-365-customer-service-mb-230t01/demande-informations/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Plus d’info\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1091117\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1091117\" id=\"training-1091117\" value=\"1091117\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"En classe: Dynamics 365 for customer engagement for customer service | MB-230 | MB230\" href=\"/dutchtrain/dynamics-365-for-customer-engagement-for-customer-service-mb-230-mb230\"\u003eDynamics 365 for customer engagement for customer service | MB-230 | MB230\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo DutchTrain\" title=\"Logo DutchTrain\" src=\"https://static-1.springest.com/uploads/institute/logo/13223/thumb_dutchtrain-c9e11845eb15cc58052d8474cde2a999.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--positive icon--align-top'\u003ecomputer\u003c/i\u003e\u003cspan\u003eEn ligne: mardi 05 mai 2026 et 7 autres dates\u003c/span\u003e\u003c/div\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eA cet endroit: lundi 29 juin 2026 à Groningen et 3 autres dates\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eDynamics 365 for customer engagement for customer service | MB-230 Microsoft Dynamics 365 for Customer Service offers any organization an o…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e2.245 €\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003eTVA: hors TVA\r\n\u003c/li\u003e\u003cli\u003eEntièreté du prix: Le prix indiqué est complet, il n'y a pas de coûts supplémentaire cachés.\u003c/li\u003e\u003cli\u003eInfo supplémentaire: \u0026quot;Excl. Examen \u0026amp;amp; BTW\u0026quot;\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 12 people can participate in this formation.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 12\u003c/span\u003e\u003cspan class=\"duration\"\u003e4 jours\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent  provider-rating align-right\"\u003eNote du fournisseur: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e7,6 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eDutchTrain a une moyenne de \u003cstrong\u003e7,6\u003c/strong\u003e (basée sur \u003cstrong\u003e59\u003c/strong\u003e avis)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo DutchTrain\" title=\"Logo DutchTrain\" src=\"https://static-1.springest.com/uploads/institute/logo/13223/thumb_dutchtrain-c9e11845eb15cc58052d8474cde2a999.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/dutchtrain/dynamics-365-for-customer-engagement-for-customer-service-mb-230-mb230/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/dutchtrain/dynamics-365-for-customer-engagement-for-customer-service-mb-230-mb230/demande-informations/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Plus d’info\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-704700\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-704700\" id=\"training-704700\" value=\"704700\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"En classe: Dynamics 365 for Customer Engagement for Customer Service (MB-230) [M-MB230]\" href=\"/global-knowledge/dynamics-365-for-customer-engagement-for-customer-service-m-mb230\"\u003eDynamics 365 for Customer Engagement for Customer Service (MB-230) [M-MB230]\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Global Knowledge Belgium BV\" title=\"Logo Global Knowledge Belgium BV\" src=\"https://static-4.springest.com/uploads/institute/logo/11636/thumb_global-knowledge-61f1fafffab55c4fc9b5b4a3be17c654.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--positive icon--align-top'\u003ecomputer\u003c/i\u003e\u003cspan\u003eEn ligne: mardi 05 mai 2026 et 10 autres dates\u003c/span\u003e\u003c/div\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003ci class='material-icons icon--small icon--region icon--align-top'\u003eplace\u003c/i\u003e\u003cspan\u003eA cet endroit: lundi 08 juin 2026 à 1-Mechelen (Battelsesteenweg 455-B) et 2 autres dates\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eOVERVIEW Learn how to use Microsoft Dynamics 365 to impact your customers. Microsoft Dynamics 365 Customer Service offers any organization …\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e2.295 €\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003eTVA: hors TVA\r\n\u003c/li\u003e\u003cli\u003eEntièreté du prix: Le prix indiqué est complet, il n'y a pas de coûts supplémentaire cachés.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 16 people can participate in this cours.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 16\u003c/span\u003e\u003cspan class=\"duration\"\u003e4 jours\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent  provider-rating align-right\"\u003eNote du fournisseur: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e4,5 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eGlobal Knowledge Belgium BV a une moyenne de \u003cstrong\u003e4,5\u003c/strong\u003e (basée sur \u003cstrong\u003e2\u003c/strong\u003e avis)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo Global Knowledge Belgium BV\" title=\"Logo Global Knowledge Belgium BV\" src=\"https://static-4.springest.com/uploads/institute/logo/11636/thumb_global-knowledge-61f1fafffab55c4fc9b5b4a3be17c654.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/global-knowledge/dynamics-365-for-customer-engagement-for-customer-service-m-mb230/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/global-knowledge/dynamics-365-for-customer-engagement-for-customer-service-m-mb230/demande-informations/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Plus d’info\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-795470\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-795470\" id=\"training-795470\" value=\"795470\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Service Training\" href=\"/goskills/customer-service-training\"\u003eCustomer Service Training\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo GoSkills\" title=\"Logo GoSkills\" src=\"https://static-3.springest.com/uploads/institute/logo/29297/thumb_goskills-dac702a49bc4ce6428f9d10151b1f332.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCustomer service is crucial to the success of every business. Improving the quality of your customer experiences can give you a loyal custo…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e199 €\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003eTVA: hors TVA\r\n\u003c/li\u003e\u003cli\u003eEntièreté du prix: Le prix indiqué est complet, il n'y a pas de coûts supplémentaire cachés.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrix par période:\u003c/strong\u003e prix par an\r\n\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo GoSkills\" title=\"Logo GoSkills\" src=\"https://static-3.springest.com/uploads/institute/logo/29297/thumb_goskills-dac702a49bc4ce6428f9d10151b1f332.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/goskills/customer-service-training/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/goskills/customer-service-training/demande-informations/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Plus d’info\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-461438\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-461438\" id=\"training-461438\" value=\"461438\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"En classe: Maak het verschil met uw customer service\" href=\"/ncoilearning/maak-het-verschil-met-uw-customer-service\"\u003eMaak het verschil met uw customer service\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo NCOI Learning\" title=\"Logo NCOI Learning\" src=\"https://static-1.springest.com/uploads/institute/logo/17487/thumb_wolters-kluwer-belgie-bff8dcdcd6944b772b3dc9b8038e2539.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCustomer service ís de toegevoegde waarde Customer service reikt verder dan één dienst of afdeling. “The sales team is not the entire compa…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"price\"\u003e806 €\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003eTVA: hors TVA\r\n\u003c/li\u003e\u003cli\u003eEntièreté du prix: Le prix indiqué est complet, il n'y a pas de coûts supplémentaire cachés.\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan class=\"max-participants\"\u003e\u003cspan class=\"tooltip-parent tooltip-icon max_participants align-left\"\u003e\u003ci class=\"ma-group material-icons \"\u003egroup\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003eUp to 21 people can participate in this cours.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e Max: 21\u003c/span\u003e\u003cspan class=\"duration\"\u003e1 jour\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cspan class=\"tooltip-parent  provider-rating align-right\"\u003eNote du fournisseur: \u003ci class=\"ma-star material-icons \"\u003estar\u003c/i\u003e \u003cstrong\u003e8,3 \u003c/strong\u003e\u003cspan class=\"tooltip align-right\"\u003e\u003cspan class=\"tooltip__content\"\u003eNCOI Learning a une moyenne de \u003cstrong\u003e8,3\u003c/strong\u003e (basée sur \u003cstrong\u003e4\u003c/strong\u003e avis)\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo NCOI Learning\" title=\"Logo NCOI Learning\" src=\"https://static-1.springest.com/uploads/institute/logo/17487/thumb_wolters-kluwer-belgie-bff8dcdcd6944b772b3dc9b8038e2539.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/ncoilearning/maak-het-verschil-met-uw-customer-service/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/ncoilearning/maak-het-verschil-met-uw-customer-service/demande-informations/demande-informations\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Plus d’info\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-options\"\u003e\u003cdiv class=\"compare-buttons--bottom\"\u003e\u003cinput class=\"button--compare\" type=\"button\" value=\"Comparer\" /\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003cdiv class=\"pagination\"\u003e\u003cul class=\"pagination__list\"\u003e\u003c/ul\u003e\u003c/div\u003e\u003cscript type=\"application/ld+json\"\u003e{\"@context\":\"https://schema.org\",\"@graph\": [{\"@type\":\"EducationEvent\",\"name\":\"ServiceNow Customer Service Management Essentials [SNCSME]\",\"image\":\"https://static-4.springest.com/uploads/institute/logo/11636/thumb_global-knowledge-61f1fafffab55c4fc9b5b4a3be17c654.png\",\"description\":\"OVERVIEW In this 3-day interactive course, attendees master the core configuration and administration of the ServiceNow® Customer Service Management (CSM) product. 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1\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/2-3-jours\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003ede 2 à 3 jours\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"de 4 à 10 jours - 3\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/4-10-jours\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003ede 4 à 10 jours\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e3\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--max_participants\"\u003e\u003cdiv class=\"as-h3 filter__title\"\u003eMax Participants\u003c/div\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"plus de 10 participants - 6\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/plus-de-10-participants\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eplus de 10 participants\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e6\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--language\"\u003e\u003cdiv class=\"as-h3 filter__title\"\u003eLangue\u003c/div\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Néerlandais (Flandre) - 5\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/nl\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eNéerlandais (Flandre)\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e5\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Anglais - 4\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/en\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eAnglais\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e4\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--institutes\"\u003e\u003cdiv class=\"as-h3 filter__title\"\u003eFournisseur\u003c/div\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"IFBD - Institute for Business Development - 2\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/ifbd\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eIFBD - Institute for Business Development\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Global Knowledge Belgium BV - 2\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/global-knowledge\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eGlobal Knowledge Belgium BV\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Fast Lane - 1\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/fast-lane\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eFast Lane\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"DutchTrain - 1\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/dutchtrain\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eDutchTrain\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"NCOI Learning - 1\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/ncoilearning\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eNCOI Learning\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"GoSkills - 1\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/goskills\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eGoSkills\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-hidden\"\u003e\u003ca title=\"Adding Value Consulting (FR) - 1\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/adding-value-consulting-fr\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eAdding Value Consulting (FR)\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003ca class=\"filter__toggle expander-link\" data-target=\"filter--institutes\" data-expand-title=\"Plus\" data-collapse-title=\"Moins\" href=\"#\"\u003ePlus\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--syndicates\"\u003e\u003cdiv class=\"as-h3 filter__title\"\u003eLabels \u0026amp; Certificats\u003c/div\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\" - 7\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/bookable\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e7\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Qfor - 2\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/developper-entreprise/service-client/qfor\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eQfor\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e2\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/section\u003e\u003csection class=\"aside__section q-and-a-box\"\u003e\u003cdiv class=\"panel with-border with-background--white\"\u003e\u003cdiv class=\"panel__content\"\u003e\u003cdiv class=\"with-border--bottom\"\u003e\u003cdiv class=\"as-h3 panel__content-title\"\u003e5 questions à propos de la catégorie Business\u003c/div\u003e\u003c/div\u003e\u003cul class=\"faq-list\"\u003e\u003cli class=\"faq-list__item\"\u003e\u003ca class=\"faq-list__link\" title=\"Connaître les grandes lignes du droit du travail pour mieux gérer les décisions sur l\u0026#39;avenir de son équipe\" href=\"/qa/connaitre-les-grandes-lignes-du-droit-du-travail-pour-mieux-gerer-les-decisions-sur-l-avenir-de-son-equipe\"\u003eConnaître les grandes lignes du droit du travail pour mieux gérer les décisions sur l\u0026#39;avenir de son équipe\u003c/a\u003e\u003cspan class=\"faq-list__author\"\u003eAsked by \u003ca class=\"member-avatar--link avatar avatar--tiny\" href=\"https://fr.springest.be/profile/guillaume-w\"\u003e\u003c/a\u003e \u003ca class=\"member-profile-link\" href=\"https://fr.springest.be/profile/guillaume-w\"\u003eGuillaume W.\u003c/a\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\"faq-list__item\"\u003e\u003ca class=\"faq-list__link\" title=\"Écrire une newsletter pour ses clients B2B\" href=\"/qa/ecrire-une-newsletter-pour-ses-clients-b2b\"\u003eÉcrire une newsletter pour ses clients B2B\u003c/a\u003e\u003cspan class=\"faq-list__author\"\u003eAsked by \u003ca class=\"member-avatar--link avatar avatar--tiny\" href=\"https://fr.springest.be/profile/anaelle-h\"\u003e\u003c/a\u003e \u003ca class=\"member-profile-link\" href=\"https://fr.springest.be/profile/anaelle-h\"\u003eAnaelle H.\u003c/a\u003e (1 commentaire)\u003c/span\u003e\u003c/li\u003e\u003cli class=\"faq-list__item\"\u003e\u003ca class=\"faq-list__link\" title=\"Apprendre les techniques de vente\" href=\"/qa/apprendre-les-techniques-de-vente\"\u003eApprendre les techniques de vente\u003c/a\u003e\u003cspan class=\"faq-list__author\"\u003eAsked by \u003ca class=\"member-avatar--link avatar avatar--tiny\" href=\"https://fr.springest.be/profile/martin-b\"\u003e\u003c/a\u003e \u003ca class=\"member-profile-link\" href=\"https://fr.springest.be/profile/martin-b\"\u003eMartin B.\u003c/a\u003e (2 commentaires)\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"panel__footer\"\u003e\u003ca class=\"panel__footer-link\" href=\"/questions/developper-entreprise\"\u003eVoir toutes les questions\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003csection class=\"aside__section learning-trends\"\u003e\u003cdiv class=\"panel with-border learning-trends\"\u003e\u003cdiv class=\"panel__heading\"\u003e\u003cdiv class=\"as-h3 panel__heading-title--aside\"\u003eRésultats de recherche\u003c/div\u003e\u003cabbr class=\"item fn\" title=\"Service client\"\u003e\u003c/abbr\u003e\u003c/div\u003e\u003cdiv class=\"panel__content\"\u003e\u003cul class=\"trends-list\"\u003e\u003cli class=\"trends-list__item with-products\"\u003e\u003cstrong\u003e9\u003c/strong\u003e cours\u003c/li\u003e\u003cli class=\"trends-list__item with-providers\"\u003e\u003cstrong\u003e7\u003c/strong\u003e instituts de formations\u003c/li\u003e\u003cli class=\"trends-list__item with-price\"\u003e\u003cstrong class=\"pricerange\"\u003e199,00 € - 2.540,00 €\u003c/strong\u003e (fourchette de prix)\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003c/aside\u003e\u003c/div\u003e"},"tracking":[{"event":"[viewed] Subject page","data":{"distinct_id":null,"time":"2026-04-14T23:55:36.490Z","subject_id":8813,"subject_name":"Service client","category_name":"Business","filter_size":0,"filter_types":[],"filters":[],"page":1,"manually_filtered":false,"money_back_guarantee_count":0,"autosuggest":null,"funnel_search_subject_box":true,"ab_050_mobile_subject_cta":"original"}},{"event":"[filtered] Subject page","data":{"distinct_id":null,"time":"2026-04-14T23:55:36.490Z","subject_id":8813,"subject_name":"Service client","category_name":"Business","filter_size":0,"filter_types":[],"filters":[],"page":1,"manually_filtered":false,"money_back_guarantee_count":0,"autosuggest":null,"funnel_search_subject_box":true,"ab_050_mobile_subject_cta":"original"}}],"filters":""}