ITIL® CAPABILITY SOA

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Microsoft Azure Fundamentals (AZ-900) [M-AZ-900T01]

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OVERVIEW This one-day course will provide foundational level knowledge on Azure concepts; core Azure services; core solutions and managemen…

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Service Manager 9.x Advanced V(ILT) [MF_SM350-96]

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OVERVIEW This class is targeted at system administrators and consultants responsible for configuring and tailoring Service Manager for a cu…

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ITIL® 4 Specialist - Drive Stakeholder Value (Exam included) (EN)

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Available soon. This module covers all types of engagement and interactions between a service provider and their customers, users, supplier…

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Service Desk Manager + exam [SDM]

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OVERVIEW Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your tea…

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Certified Agile Service Manager (CASM) + exam [GKCASM]

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OVERVIEW This course provides an introduction to Agile Service Management, the application and integration of agile thinking into service m…

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Azure Fundamentals | AZ-900 | AZ900

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Azure Fundamentals | AZ-900 This training will provide foundational level knowledge on Azure concepts; core Azure services; core solutions …

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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) (MB-910) [M-MB910]

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OVERVIEW This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become fa…

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ITIL® 4 Leader: Digital and IT Strategy + exam [ITIL4DITS]

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OVERVIEW The ITIL® 4 Leader: Digital and IT Strategy (DITS) training provides guidance on how strategy should impact the design, delivery, …

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Understanding Cisco Service Provider Network Foundations [SPFNDU]

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OVERVIEW This Understanding Cisco Service Provider Network Foundations (SPFNDU) course is designed to provide you with the foundational kno…

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Cisco Aggregation Services Router 9000 Series Essentials [ASR9KE]

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OVERVIEW This instructor-led course introduces you to the features and functions of the Cisco® ASR 9000 Series platforms. Through a combina…